Frequently Asked Questions
Everything you need to know about shopping with Chomps.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day window for returns on all unused and unopened items. Simply contact our support team to initiate a return label.
Are your products sustainably sourced?
Yes, we prioritize quality and ethics. We work closely with our suppliers to ensure all products meet our high standards for sustainability and fair labor practices.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our delivery options to more countries in the near future.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.